Funlot Store KE offers two convenient payment options:

A. Pay on Delivery

Pay in cash or by Mpesa upon delivery after inspecting the item;

B. Online payment

Pay while submitting the order, before receiving your package.

Note: A 3% processing fee applies when using Pesapal.

Online payments must be completed within 12 hours; otherwise, the order will be automatically canceled.

How to Pay for an Order

A. Pay on Delivery

• Ensure you pay the exact amount shown on your receipt—no extra fees.

• Payment options: Cash, Direct Bank Transfer, or M-Pesa. Provide the transaction number to the delivery rider;

B. Online Payment

• Select PesaPal or Bank Transfer during checkout.

• Follow the instructions on the next page to complete your payment.

• We accept M-Pesa, Visa, MasterCard, American Express, Airtel Money, and Bank Transfers.

Security and Privacy

Funlot Store Kenya is a securely registered website, ensuring your personal information is protected during transactions. We use Secure Socket Layer (SSL) technology to encrypt your data, ensuring a safe shopping experience.

Look for a padlock icon in your browser’s address bar to confirm SSL encryption is active.

The website URL will begin with "https" for secure payment processing.

Free Shipping Across Kenya

Enjoy free shipping on all orders within Kenya.

We process orders from Monday to Saturday, excluding public holidays. Orders are processed within 2 business days of purchase, and shipped the following day.

All products are shipped from overseas, and you can expect delivery within 2-7 working days. Your order will be delivered by a local courier.

Please ensure that your delivery information is accurate. Incomplete or incorrect details may result in delays as we’ll need to contact you for updates.

Once you place your order, an automatic email will be sent to you with your order details. Please contact us promptly if any changes need to be made.

Exchange

Note:

Once you place your order, an automatic email will be sent to you with your order details. Please contact us promptly if any changes need to be made.

We offer the most convenient payment methods: Cash or M-pesa on delivery or secure pesapal payments.You can inspect the goods before signing for the parcel.

Return & Refund

Eligibility for Returns